Terms of Service and use
1.1. “MoulayDriss” is the trade name of MoroccanIt, which operates an e-commerce platform consisting of a website and a mobile application (“E-commerce and Marketplace”) as well as IT, logistics and support structures. Some examples of payment for any transaction of sale and purchase of Moroccan products and services (“Products”) in various territories on different continents, as indicated.
1.2. These terms and conditions apply to buyers and sellers on the e-commerce platform or marketplace and govern your use of all related services.
1.3. By using our platform, you fully accept these terms and conditions. If you do not agree, you must exit using our platform.
1.4. If you are using our platform for a commercial or other project, do the following:
1.4.1. confirm that you have the necessary permissions to accept these T&Cs.
1.4.2. These terms and conditions are respected by you and by third parties or companies or any other legal person who holds rights in this business or this business project.
1.4.3. Acknowledge and agree that the term “you”, used in these general conditions, refers both to all users mentioned in the paragraph
1.4.2, unless otherwise specified by the framework.
Account and registration
2.1. You cannot register on our platform if you are under 18 (by using our platform or accepting these TOS, you represent and warrant that you are at least 18 years old).
2.2. When you register and create an account on our platform, you will be asked to provide useful information such as your email address/username and password, and you agree to:
2.2.1. Keep your password private.
2.2.2. If you become aware of any outside use or disclosure of your password, please seek immediate written notice (using the contact details provided in Section 23 below).
2.2.3. You are solely responsible for any type of activity on our platform resulting from a breach of your security information, and you may be liable for any other damages resulting from such breach.
2.3. Your account must be dedicated to your personal needs and under no circumstances can you share it or transfer it to a third party. If you authorize a third party to manage your account on your behalf, you are solely responsible for the risks that may arise therefrom.
2.4. We have the absolute right to suspend or cancel your account and/or change its information at any time without notice or explanation, and in the event of cancellation of our products or services you have paid for, we promise to refund the amount you have paid for but not yet received, and you have not breached these TOS.
2.5. You may unsubscribe and delete your account on our Platforms at any time by contacting us using the contact details set out in Section 26 below.
Terms of Service
3.1. You acknowledge and agree:
3.1.1. Our platform provides an online space for sellers and facilitates transactions to display and market their Moroccan products and services, as well as buyers to purchase the aforementioned products offered.
3.1.2. We accept firm sales on behalf of e-merchants, but (unless MoulayDriss is designated as the selling merchant) MoulayDriss is not a party to a buyer-seller transaction.
3.1.3. A contract for the purchase/sale of one or more products and/or services will come into force upon confirmation of the purchase by the buyer via our platform.
3.2. Subject to these general terms and conditions, the seller’s general terms and conditions of sale apply to the contract of sale and purchase between the buyer and the seller. Notwithstanding the foregoing, the sales contract between the buyer and the seller must include the following clauses:
3.2.1 The price of any product is that indicated in its description.
3.2.2. All taxes and fees must be included in the product or service sold and in accordance with applicable laws in force.
3.2.3. Expenses (delivery, packaging, handling, management, insurance and all other additional costs and charges) shall be borne by the buyer only as expressly indicated in the listing and description of the relevant product.
3.2.4. The quality of the product must conform to its description.
3.2.5. Seller warrants that it has the right and/or title (as the case may be) to be the sole legal owner and beneficial owner of the Products and/or has the authority to supply such Products pursuant to this Agreement, and that such Products are not subject to any third party rights or restrictions or injunctions, including intellectual property rights and/or any criminal, bankruptcy or tax investigation or proceeding; for digital (digital) products, the seller warrants that he has the right to supply the digital products to the buyer.
Returns and Refunds
4.1. Product returns accepted by Sellers will be handled by us in accordance with the terms set out in their dedicated pages on the Platform, which may be amended from time to time. Returns will be subject to our acceptance and compliance with applicable laws in the region.
4.2. Refunds for returned products are administered in accordance with the conditions set out in their dedicated page (available on our platform), which may be amended from time to time. We may offer refunds at our discretion:
4.2.1. below the price of the product.
4.2.2. National and/or international shipments (as indicated on the refunds page of our platform) cannot be refunded, only the carrier can make an exception.
4.2.3. Via store credit, vouchers, mobile money transfers, bank transfers or any other method we may define.
4.3. If the returned product is accepted, the refund will be made by MoroccanIT on behalf of the seller. However, all digital services or perishable or consumable items can only be returned or refunded in the event of failure or non-delivery.
4.4 Refunds for such Products for any other reason will be subject to the Seller’s terms and conditions.
4.5. Changes to our Refunds and/or Returns pages will be effective for all purchases from the date the changes are posted on our Platform.
Credits, Paiements & Bonus
5.1. You are required to make payments due under these terms and conditions based on the payment information provided on our platform.
5.2. Save credits.
5.3. Store Credits may be earned and administered in accordance with the MDRISS STORE Store Credit Terms and Conditions as they may be amended from time to time. MDRISS STORE reserves the right to cancel or withdraw MDRISS STORE Store Credit Rewards for any reason at its sole discretion, including where we suspect fraud or misconduct. You can find the MDRISS STORE Terms and Conditions for Store Credit on our website.
5.4. Promotions and contests run by MDRISS STORE and/or other promoters or advertisers will be administered in accordance with the terms and conditions of the promotion. You can view the terms and conditions of each promotion on our website.
Rules for your content
6.1. In these Terms and Conditions, “Your Content” means:
6.1.1. all works and materials (including without limitation text, graphics, images, audio materials, video materials, audio-visual materials, scripts, software and files) that you provide to us submit or that you submit to our marketplace for storage or publication, processing or onward transmission.
6.1.2. all communications on our marketplace, including product reviews and ratings, feedback, feedback and comments.
6.2. Your content and the use of your content by us in accordance with these terms and conditions must be accurate, complete and authentic.
6.3. Your content must be appropriate, civil and tasteful, and conform to generally accepted standards of ethics and behavior on the Internet, and must not.
6.3.1. be offensive, obscene, indecent, pornographic, suggestive or sexually explicit.
6.3.2. depict violence explicitly, graphically or gratuitously.
6.3.3. be profane, in violation of racial or religious hatred or discrimination legislation.
6.3.4. be deceptive, fraudulent, threatening, abusive, harassing, antisocial, hateful, discriminatory or provocative.
6.3.5. cause annoyance, inconvenience or unnecessary anxiety to anyone.
6.3.6. constitutes spam.
6.4. Your content must not be illegal or unlawful, infringe any person’s legal rights, or be capable of giving rise to legal action against any person (in each case, in any jurisdiction and under any applicable law). Your content must not infringe or violate.
6.4.1. any copyright, moral right, database right, trademark right, design right of drawings and models, right of substitution or any other intellectual property right.
6.4.2. any right of confidentiality, right relating to privacy or right under data protection legislation.
6.4.3. any contractual obligation owed to any person.
6.4.4. any court order and judicial decision.
6.5. You may not use our Marketplace to link to any website or web page that contains or contains any material or content that, if posted on our Marketplace, would violate any provision of these terms and conditions.
6.6. You must not submit any material or content to our marketplace that is the subject of any threat or actual legal action or other similar claim.
6.7. Features that allow users of our marketplace to provide their opinions and reviews may be used to facilitate buyer reviews of products. You may not use this feature or any other form of communication to provide inaccurate, false or false ratings and/or reviews.
6.8. You must not interfere with transactions by: (i) contacting other users to buy or sell items listed on Marketplaces other than our Marketplace; (ii) communicating with users who are engaged in active or completed transactions to remind them to avoid certain buyers, sellers, or items; (iii) contact other users to receive payment.
6.9. You acknowledge that all users of our marketplace are solely responsible for their interactions with other users, and you should exercise caution and common sense in your interactions with users. You should not send them any personal information, including your credit card details and payment methods.
6.10. We may review your content from time to time and we reserve the right to remove any content for any reason at our sole discretion.
6.11. If you become aware of any unlawful and unlawful material, content or activity on our marketplace, or any material, content or activity that breaches these terms and conditions, you may notify us by contacting us using the contact details set out at section 26 below, use. what follows.
Nos droits d’utilisation de votre contenu
7.1. You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, distribute your content worldwide and translate it through our marketing channels and any existing or future media and distribution.
7.2. You grant us the right to sublicense the rights granted in Section 9.1.
7.3. You grant us the right to sue for breach of the rights granted in Section 9.1.
7.4. To the extent permitted by applicable law, you hereby waive all moral rights to your content; you warrant and represent that all other moral rights in your content have been waived to the fullest extent permitted by applicable law.
7.5. Without prejudice to our other rights under these Terms and Conditions, if you breach our Content Rules in any way, or if we reasonably suspect that you have breached our Content Rules, we may remove, unpost or edit any or part of your content.